Susanna J. Smith is a freelancer writer focused on the future of healthcare and how new technologies are reshaping the healthcare industry. She is the content manager and a contributing blogger at Medlert Inc, a San Francisco-based software company that is developing mobile, cloud-based solutions for the healthcare ecosystem, including the EMS industry. Susanna holds a Masters in Public Health from Columbia University and has worked as a writer, editor, and researcher for more ten years, including with the American Medical Association, the International Women’s Health Coalition, and a number of digital health companies. You can follow her work at susannajsmith.com or connect on Twitter: @SusannaJSmith, @Medlert.