Shannon L. Gollnick is a nationally registered paramedic and a certified flight paramedic with 20 years of experience. He spent 10 years as a paramedic with the East Chicago Fire Department before entering EMS leadership. He has served in leadership roles in both air and ground EMS services, and is currently the project manager over mergers and acquisitions for Emergency Medical Services Management and Consulting (EMS|MC) in Winston-Salem, North Carolina. He remains a practicing paramedic for Fort Mill EMS and Piedmont Health EMS in South Carolina.
He has a bachelor’s degree in management and a master’s degree in strategic management, both from Indiana Wesleyan University. He also has a post-graduate certificate in LEAN management from Villanova University. He recently completed his doctorate degree in business with an emphasis in organizational leadership from the University of Saint Mary’s Minnesota. His dissertation focused on the levels of compassion fatigue, as well as burnout levels and sources amongst paramedics at various stages of their careers.