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Response time addiction: Is EMS under an urgency illusion?

Host Kelly Grayson makes the case for eliminating “arbitrary” response time standards; where do you stand?

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This week on the Inside EMS podcast, our hosts delve into a heated discussion on the topic of time requirements and response times in EMS – are they necessary or a nuisance? Listen and watch as Kelly Grayson and Chris Cebollero go back and forth on the history, the reliance and the continued use of response times as a standard metric in EMS.

Top quotes

  • “We are in a mess and a corner we painted ourselves into with response time standards.” – Kelly Grayson
  • “The dislike of response times really has to be respectful of how the response times came about. We were trying to develop a system and show that we can make a difference.” – Chris Cebollero
  • “We created this expectation and no one is going to change this expectation if not us.” – Kelly Grayson

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Previously on Inside EMS:

The Inside EMS podcast is a regular expert discussion of hot topics, clinical issues, operational and leadership lessons for EMTs, paramedics and chiefs