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Response Times

Embracing smarter, more effective strategies to keep pace with the evidence-based advancements reshaping our profession
It is time for an honest conversation about response times, reimbursement and funding solutions for the future of EMS
Matt Zavadsky challenges EMS system design
Rivian EV trucks staffed with paramedics will respond across the city and will not be based at any individual station
The Rhode Island Department of Health and hospital officials initially agreed to an eight-week trial as the practice of diversions is not reducing ED overcrowding
Decatur Morgan Hospital EMS appealed an earlier fine in July for failing to meet the city’s requirement
Multnomah County leaders agreed with AMR to keep using a hybrid ambulance staffing model after the company has made significant reductions to its “Level Zero” time
The Bureau of Emergency Medical Services and the Bureau of Fire are at odds over firefighters taking over patient transports and rescues
Scranton officials are looking at the advantages and disadvantages of fire-based EMS following a feasibility study
Twin City Ambulance leader sent a “cease-and-desist” letter to the Tonawanda town supervisor after ambulance service announcement
Tonawanda officials have created their ambulance service following frustrations with the current private ambulance service
A University of Michigan study uncovers significant delays in stroke alerts for Black patients, despite equal presentation of symptoms
EMS response times to life-threatening situations increased by 29%, from 9 minutes 40 seconds in 2014 to 12 minutes 26 seconds this year
Data from 600,000 stroke patients nationwide shows EMS providers were 20% less likely to give prehospital notification for Black patients
Fire chiefs say that Nashoba Valley Medical Center’s closing adds to the existing workload difficulties
Kern County officials created an Ambulance Patient Offload Time Task Force to deal with wait times
With growing concerns over AMR’s performance, Buffalo looks at managing its own EMS – a decision that could set a precedent for other cities
AMR sent a letter to the Buffalo Common Council acknowledging delayed responses
Host Kelly Grayson makes the case for eliminating “arbitrary” response time standards; where do you stand?
A coalition of EMS organizations advocates for new performance indicators that prioritize effectiveness, safety, satisfaction, equity and efficiency over traditional response times
The Decatur Morgan Hospital was fined $5,000 and penalized for failing to meet response time requirements
Multnomah County Board of Commissioners have been heated towards each other over AMR’s staffing plan
The average response time for Woodbridge was 7.38 minutes in 2022, compared to the statewide average of approximately 9 minutes for EMS calls
Highlighting a joint statement from EMS associations, Chief Brian Schaeffer argues for a shift towards broader, evidence-based performance metrics to enhance EMS quality and effectiveness
Matt Zavadsky on performance measure recommendations that prioritize quality over response times
Multnomah County agreed to temporarily change the staffing model that AMR officials said is contributing to a shortage of medical units on the road
AMR’s response times have raised “significant concerns” among Buffalo council members about the reliability and effectiveness of the services, a resolution states
The groups recommend prioritizing evidence-based clinical, operational and financial measures over response times
Plum EMS use cases demonstrate when the risk of using L&S is lower than the risk of delaying a lifesaving intervention