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Emotional intelligence as the differentiator in an AI-augmented workforce
By automating transcription, translation and administrative work, AI frees dispatchers to focus on what matters most: listening, assessing and guiding people through their worst moments
Reflecting on serving as a nonprofit director, healthcare executive and public safety chief
From the first unit on scene to the final hospital handoff, seamless coordination across agencies creates safer scenes, stronger teams and better care for every patient
A Springfield firefighter/paramedic suffered non-life-threatening injuries after being stabbed by a patient during a mental health transport
More than 100 first responders responded after a bus crashed into a building in Pikesville, prompting a mass casualty incident
Fort Wayne police said Christopher Peden admitted to cutting off his genitals, dousing them with gasoline and setting them on fire
A Chattanooga blood drive will offer free wellness lab panels or gift cards to encourage donations as trauma cases rise during the “100 Deadliest Days of Summer”
Prosecutors are seeking a 30-year sentence, with all but 20 years suspended, if the Baltimore County paramedic pleads guilty to three counts of causing another person to ingest bodily fluid
The 2026 National EMS Memorial Weekend of Honor will remember EMS and air medical professionals who died in the line of duty