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One for the Road: Total recall – Say it twice!

Steve Whitehead reminds you to use your patient’s name to build rapport in this episode of One for the Road

Editor’s Note: Now playing on EMS1 – “One for the Road,” featuring Steve Whitehead and sponsored by Hartwell Medical. Whether it’s street-smart tips on what to carry in your cargo pocket, or what to do when you make a mistake in the field, bookmark the series today for a great way to brush up on the essentials all medics need to know twice a month.

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A patient’s name is anything but inconsequential and using it in addressing our patients is perhaps our most powerful rapport-building tool. Steve will share a couple of tips on the benefits of using a patient’s name and how to easily recall the patient’s name in this episode of One for the road!

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One for the Road is sponsored by Hartwell Medical. A 35-year player in the industry, Hartwell Medical’s field-tested EMS product line includes vacuum splinting, airway management and immobilization devices designed to meet the latest spinal motion restriction protocols.

Now playing on EMS1 – One for the Road, featuring Steve Whitehead and sponsored by Hartwell Medical. Whether it’s street-smart tips on what to carry in your cargo pocket, or what to do when you make a mistake in the field, this twice-monthly series is a great way to brush up on the essentials all medics need to know. Watch One for the Road.

Steve Whitehead, NRP, is a firefighter/paramedic and EMS instructor with the South Metro Fire Rescue Authority in Lone Tree, Colorado; and creator of the blog, The EMT Spot.