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Eleven years in 911 communications taught one dispatcher that purpose isn’t defined by a headset. In a heartfelt letter, Samantha Hawkins reflects on fear, resilience and finding a new way to serve public safety.
How EMS clinicians help shape National Registry examinations
From legal accountability to clinical decision-making, providers share what they believe EMS should learn from the case
From retirement planning and physical fitness to mental health and backup careers, more than 400 EMS professionals reveal the lessons they learned the hard way
Air Methods spotlights Jon and Ryan Fretz, a father-son pilot duo united by family, service and a passion for saving lives from the sky
Learn how to structure your message; connect with your audience; and present with authenticity, energy and impact
A Wisconsin Fast Forward grant will fund a free EMT-to-paramedic training program designed to address workforce shortages in the Beloit area
How First Priority Mobile Healthcare is rethinking workforce sustainability
The Stow Fire Department is expanding its hiring process as retirements increase and a limited supply of certified firefighter/paramedics makes it harder to fill vacancies
From ED wait times to “ambulance driver” stereotypes, providers outline the most common misunderstandings shaping patient expectations
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