Access this on-demand webinar by completing the “Watch this EMS1 on-demand webinar” box on this page!
Discover the latest advancements in EMS through ESO’s cutting-edge research and future directions. Join Dr. Brent Myers, ESO’s Chief Medical Officer, and Pat Thompson, Senior Director of EMS, as they cover key topics such as the evolution of 911 response systems, the role of artificial intelligence (AI) in EMS decision-making, and practical strategies for resource management.
This webinar explores critical issues and address pressing questions, including:
- How can 911 calls be prioritized to improve outcomes?
- What impact does AI have on patient care?
- What trends are shaping the future of emergency response?
Whether you’re involved in dispatch, AI integration, or broader EMS developments, this webinar offers valuable insights and practical information for professionals looking to advance the field.
WHAT ATTENDEES LIKED FROM THIS PRESENTATION:
“A leader in the EMS field (Dr. Myers) who has pioneered change is asking us to consider change again. As a profession, we should not do what we did yesterday because we fear change.”
“I thought this was very informative. Thank you!”
“The speakers were confident in their topic and presented well. Information included within the presentation was specific and impactful.”
“The data was very interesting.”
MEET THE SPEAKERS:
In her 15 years with ESO, Pat Thompson has led and mentored a team of 40+ trainers, implementation specialists and managers to consistently deliver a robust training and implementation program for multiple products, growing the team from just two people and about 100 customers! She has led the integration of multiple teams, employees and products through seven company acquisitions. She has guided the design, development and implementation of programs, strategies and frameworks to support stronger alignment across internal and external teams, overcoming complex strategic challenges. Pat helped to establish the ESO Training Academy, including core curriculum design and logistical planning, which has been going strong for over five years. As a licensed paramedic and field supervisor for over 20 years, Pat helped bring the Strike Team concept to Texas and participated in writing the initial curriculum for this course. She participated in many emergency disaster deployments, such as Katrina, Rita and Ike, and helped coordinate operations in the CMOC (Catastrophic Medical Operations Center) during disasters. Leading and helping people learn are two things Pat can’t NOT do. Pat has had the privilege throughout her career to train and lead hundreds of EMS professionals in the classroom and field. She is grateful for the opportunity to continue to serve the industry alongside her valued ESO compadres.
Dr. Brent Myers began his EMS career during high school as an emergency department technician in his hometown of Wilkesboro, NC. The department charge nurse, Geraldine, had a huge influence on Brent’s career, reminding him of the rewards that come from helping others: “If you stick with this for a month, you will want to work in this field the rest of your life.” Brent went on to complete an EMT course and volunteered with Orange County Rescue Squad–the 9-1-1 EMS provider in Hillsborough, NC, while completing his undergraduate degree in English at UNC-Chapel Hill. After medical school at Wake Forest and an emergency medicine residency at Carolinas Medical Center, he had the honor to serve as the first EMS Fellow at UNC under the great mentorship of Jane Brice. For the next 12 years, Brent had the privilege to lead the Wake County EMS system in clinical and administrative roles. He then served as Chief Medical Officer for Evolution Health and Associate Chief Medical Officer for American Medical Response (AMR). He currently serves as the Chief Medical Officer for ESO, working to innovate and integrate dispatch, fire, EMS and hospital data in order to improve community health and safety.