911 and Dispatch
5 patient communication strategies to improve response to interventions, increase patient satisfaction and outcomes, and decrease job-related stress
5 insidious partner issues to avoid so that patients feel safe in our care
Bill Kinch, sales engineer for Priority Dispatch, shares his tip for improving resource deployment
Jefferson County 911 is in the process of using artificial intelligence to improve operations and help with dispatcher shortage
Audio of the 911 call reveals the woman confirming she wanted to be taken to a hospital so she could charge her phone
In this episode, our co-hosts discuss EMS1 columnist Todd Bowman’s latest article focused on building confidence in new providers
Jennifer Dantzler, director of the Including Kids Autism Center, joins the podcast to share how EMS can better care for and communicate with patients with autism
The planned upgrades would see all Tri-Cities first responders brought onto the newer, digital 800 mhz frequency
Review how your own community prepares for special events for these essential elements
Transforming how we respond to emergencies and, ultimately, how we save lives
Age, capabilities and outages point toward a growing problem in the nation’s emergency response system
Health Department officials have seen a steady increase in 988 calls over the last two years
County/state 911 authorities can require service providers to complete two upgrade phases: converting to digital platforms and meeting international next-gen 911 standards
University Hospitals is using a $3M grant to improve the EMS response to mental health crisis calls
Dispatch centers across the country reported disruptions due to the Microsoft 365 outage, including having to write 911 calls on paper to share with first responders
CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts
A Zanesville woman pleaded guilty to making false alarms and misuse of 911
With Prepared’s technology, iPhone users can share live video during an Emergency SOS call; dispatchers can also share data with first responders while they’re en route
A busy roadway is hands-down the most dangerous environment where we routinely work
How communities are saving lives by understanding where and when overdoses occur
St. Petersburg and Denver officials see success in new responses to behavioral health calls
Officials in Kern County say over 40% of their calls are bogus or don’t warrant a response
Download this EMS1 computer-aided dispatch systems and record management systems buying guide to learn key steps for product selection, purchasing and implementation
Officials determined that a firewall, not a cyberattack, prevented 911 calls from going through
Agencies across the state are letting citizens know about outage
Snohomish County 911 and Valley Com 911 successfully executed a live 911 call re-routing drill on June 5, confirming the vision that has been four years in the making
From gathering necessities to understanding the hazards once the winds have ceased, these seven steps will ensure your community is prepared for a major storm
Dispatcher Leon Price repeatedly asked the patient’s daughter whether the patient would be willing to be transported; she died a day later
Learning how difficult call assignments can be made and where the industry is headed next
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