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Insider analysis: The hidden impact of New York’s balance billing law on EMS costs

EMS experts discuss rising premiums and increased ambulance bills under New York’s cost-control efforts

What happened: A recent study from Ohio State University found that a New York law intended to protect patients from out-of-network ambulance bills, led to an unexpected 13% increase in ambulance costs for residents. Under this legislation, ambulance services in New York are required to bill at “usual, customary and reasonable” rates, shifting the financial burden to insurance companies. However, EMS providers raised their rates, leading insurers to raise premiums to offset these new costs, creating a cycle of rising expenses for patients and insurers alike.

| More: Researchers: Law to prevent surprise ambulance bills may be driving up costs

Highlights

Watch as Ed Bauter, MBA, MHL, NRP, FP-C, CCP-C; and Daniel Schwester, MICP, highlight the significance of this development, including:

  • Balance billing burden. This process charges patients for costs that insurance doesn’t cover, which the law sought to prevent; however, higher rates are being passed on to patients through insurance premiums.
  • Insurance premium feedback loop. As ambulance services increase their rates, insurance companies have responded by raising premiums for patients based on their anticipated ambulance use, which perpetuates a costly cycle.
  • Long-term EMS impact. As healthcare costs rise, patients may avoid preventive care due to financial strain, increasing the strain on EMS systems as more people turn to emergency services as a last resort.

The path forward

The unintended consequences of New York’s balance billing law highlight the challenges in designing regulations that protect patients without exacerbating costs. EMS leaders argue that clearer cost controls and standardized reimbursement rates could prevent this inflationary cycle. Moving forward, a balanced approach will be essential to sustaining EMS operations and ensuring patients can access necessary care without incurring unmanageable debt.

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Ed Bauter, MBA, MHL, NRP, FP-C, CCP-C

Ed is a managing partner and chief executive officer of Overrun Productions, LLC; and co-host of The Overrun Podcast. Ed is a recovering medical student and paramedic.

His academic interests are in healthcare policy, team leadership and development, resuscitation and EMS medicine. Before attending medical school, he was a field preceptor and EMS educator for 10 years.

A second-generation paramedic, Ed works to inform the public about the importance of EMS and strives to encourage other EMS providers to move the profession forward using the most up-to-date data and technology.

He is a fan of old movies, the New Jersey Devils and the Philadelphia Eagles.

Daniel Schwester, MICP

Daniel Schwester has been a paramedic since 2000. He has served in a variety of roles including education, field training, clinical supervision and active practice as a paramedic.

He is the managing partner of Overrun Productions, LLC; and a co-host of The Overrun Podcast.

He is married to Jennifer, and is father to Caroline and William. He resides in Toms River, New Jersey.