911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Combat staffing shortages, rising operational costs and increasingly complex reporting standards
A busy roadway is hands-down the most dangerous environment where we routinely work
In this episode, our co-hosts discuss an article from Andrea Abbas on five flaws that trip leaders up and cause a disconnect with field crews
Syracuse Officer Michael Jensen and Onondaga County Lt. Michael Hoosock were killed in a shooting during which the two agencies were unable to get on the same radio channel
“Our young caller… was told we are always here to help, except next time he should probably use the non-emergency line,” the Shawano County Sheriff’s Office stated
Research found individuals experiencing out-of-hospital cardiac arrest in Baltimore were 45% less likely to receive bystander CPR compared to state and national averages
911 callers in Morgan County will have the option of sending images, video or live-streaming to a dispatcher
More cities have joined the East County EMS Nurse Navigation Program since its launch last year
The financial gift will pay for new ambulances, EMTs and dispatchers for the Dartmouth Health Advance Response Team
Paramedics and case managers with Santa Fe’s Alternative Response Unit have seen a decline in responses since it was created in 2021
First responders, staff and patients at the psychiatric hospital for children were not told about the active shooter drill
EMS and law enforcement collaborative training helps prepare responders to treat and monitor patients experiencing a constellation of symptoms
Optimizing resource management
Mayor Brandon Scott said the city is readying a team of call takers, dispatchers, support staff and a supervisor to deploy in a few hours
Funding will allow for a social worker to accompany Lexington police on crisis calls
The caller had conducted an internet search for the ‘Dover Police Department’
Teamwork was highlighted among the dispatcher giving CPR instructions and Chelmsford police officers, firefighters, medics and hospital paramedics providing patient care
Clinical, operational and legal solutions for high utilizers of the 911 system
The research found that a 5-degree jump in the daily average temperature can prompt hundreds of additional calls to 911 over a month
One significant recipient is the Southwest Minnesota EMS Corp, awarded nearly $10 million to implement a tele-EMS system
Leveraging AI to reduce the burden on dispatchers
This special episode of Inside EMS explores the shift from reactive to preventative strategies in emergency services and the crucial role of technology and health initiatives
Jefferson County 911 is in the process of using artificial intelligence to improve operations and help with dispatcher shortage
5 patient communication strategies to improve response to interventions, increase patient satisfaction and outcomes, and decrease job-related stress
5 insidious partner issues to avoid so that patients feel safe in our care
Audio of the 911 call reveals the woman confirming she wanted to be taken to a hospital so she could charge her phone
Bill Kinch, sales engineer for Priority Dispatch, shares his tip for improving resource deployment
In this episode, our co-hosts discuss EMS1 columnist Todd Bowman’s latest article focused on building confidence in new providers
Jennifer Dantzler, director of the Including Kids Autism Center, joins the podcast to share how EMS can better care for and communicate with patients with autism
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