911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
From escaped kangaroos and raccoon invasions to mistaken international rescue calls, these bizarre incidents show that not every emergency is life-or-death
Any given shift, right?
In this video, risk management expert Gordon Graham explains how making a point to actively listen can assist first responders while on scene
“Our current standard is unrealistic,” Denver Department of Public Safety Executive Director Armando Saldate said after an 11-month review of call takers and response times
A partnership between State Radio and 988 will allow dispatchers to connect a 911 caller with a trained counselor
Police said the shooter, identified as Natalie Rupnow, 15, was found with a self-inflicted gunshot wound when officers arrived and died en route to a hospital
Manatee County’s EMS drone program, launched in May, almost responded to a 911 call but was halted by a severe thunderstorm
EMS Trend Survey seeks input for What Paramedics Want in 2025 report
The state-of-the industry survey focuses on wellness, career development and satisfaction in EMS
“Lamar was an expert at helping others” the Columbia Police Department stated in a social media post
Syracuse Officer Michael Jensen and Onondaga County Lt. Michael Hoosock were killed in a shooting during which the two agencies were unable to get on the same radio channel
“Our young caller… was told we are always here to help, except next time he should probably use the non-emergency line,” the Shawano County Sheriff’s Office stated
Research found individuals experiencing out-of-hospital cardiac arrest in Baltimore were 45% less likely to receive bystander CPR compared to state and national averages
Combat staffing shortages, rising operational costs and increasingly complex reporting standards
A busy roadway is hands-down the most dangerous environment where we routinely work
911 callers in Morgan County will have the option of sending images, video or live-streaming to a dispatcher
More cities have joined the East County EMS Nurse Navigation Program since its launch last year
In this episode, our co-hosts discuss an article from Andrea Abbas on five flaws that trip leaders up and cause a disconnect with field crews
The financial gift will pay for new ambulances, EMTs and dispatchers for the Dartmouth Health Advance Response Team
Paramedics and case managers with Santa Fe’s Alternative Response Unit have seen a decline in responses since it was created in 2021
First responders, staff and patients at the psychiatric hospital for children were not told about the active shooter drill
EMS and law enforcement collaborative training helps prepare responders to treat and monitor patients experiencing a constellation of symptoms
Optimizing resource management
Mayor Brandon Scott said the city is readying a team of call takers, dispatchers, support staff and a supervisor to deploy in a few hours
Funding will allow for a social worker to accompany Lexington police on crisis calls
The caller had conducted an internet search for the ‘Dover Police Department’
Teamwork was highlighted among the dispatcher giving CPR instructions and Chelmsford police officers, firefighters, medics and hospital paramedics providing patient care
Clinical, operational and legal solutions for high utilizers of the 911 system
The research found that a 5-degree jump in the daily average temperature can prompt hundreds of additional calls to 911 over a month
One significant recipient is the Southwest Minnesota EMS Corp, awarded nearly $10 million to implement a tele-EMS system
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